The wired connections to ethernet ports placed around my house do not work

  • Check the box containing your modem in the basement
  • If you see several unplugged ethernet cords you will need to purchase a gigabit switch along with a short ethernet cord to plug it in. You can buy these items for under $50 through retailers such as Best Buy or Amazon
  • To install your gigabit switch, simply plug the switch into an outlet, connect the switch to the top port in your modem using an ethernet cable, and plug the loose (non-connected) ethernet cables into the switch