Security System Getting Started Guide

Every home in Sterling Ranch comes equipped with a DSC security system to help keep you and your family safe. Read on to get set up, and get the most out of your system.

Step 1: Change Your Access Code

The first thing you will want to do is change your default access code. Your default access code can be found on a tag attached to your DSC Security Keypad. If you are not able to locate your default access code, submit a help request via the “Submit Request” page located in the menu.

To change your master access code perform the following steps using the DSC Security Keypad installed in your home:

  1. Locate your keypad and open the front flap to expose a set of buttons
  2. Enter # repeatedly until you are on the home screen
  3. Enter *5
  4. Enter the current Master Access Code
  5. Enter 40
  6. Enter the new Master Access Code
  7. Enter #
  8. The keypad will give you a short beep to confirm

About Security Monitoring

Your DSC Security System is unmonitored. An unmonitored security system can alert you via phone or the STEWARD control panel—or both—if there’s a break-in or any other incident. You can then choose how to respond. An unmonitored system does cost less, however, it is also less secure.

With a monitored security system you don’t have to worry about monitoring your home’s security system yourself. Alerts are sent to a central monitoring station and if something goes wrong, someone at your monitoring center will respond and alert emergency services if needed. Monitored systems are more secure and more hands-off, though they do cost more, typically in the form of a monthly fee. If you haven’t already signed up for 24/7 security monitoring and would like to, submit a support ticket and we’ll get back to you with recommendations.

Step 2: Learn How To Use Your DSC Key Pad

Your security system has several modes of operation: armed away, armed stay, and disarmed.

Armed Away: This mode activates all door sensors, window sensors & motion detectors. Activate this mode on your keypad by holding the “Away” button down for 1 second.

Armed Stay: This mode activates door and window sensors only and will not activate the alarm due to motion within the home. Activate this mode on your keypad by holding the “Stay” button down for 1 second.

Disarmed: This mode de-activates all door sensors, window sensors & motion detectors. Activate this mode by entering your access code on your keypad.

Once you arm your system, you will have 45 seconds before the alarm is activated. If you trip your alarm, you will have 30 seconds to disarm the system using your access code before the siren sounds. You can change this using the instructions below. You can find this as well as other instructions on DSC’s website located here.

Changing your entry and exit delays:

  • Enter # repeatedly until you are on the home screen
  • Enter *8
  • Enter the programming code (5555 is the default)
  • Enter 005
  • Enter the time for Entry Delay 1* in seconds (030 is the default)
  • Enter the time for Entry Delay 2* in seconds (030 is the default)
  • Enter the time for Exit Delay in seconds (045 is the default)
  • Enter #

Step 3: Learn How Your Security System is Integrated with STEWARD

Your security system is integrated with STEWARD. This allows you to arm and disarm your security system using your STEWARD tablet or remotely with your mobile devices.

To arm your system using STEWARD:

  1. Open the STEWARD app and locate the security tile
  2. Check your system status
  3. If your status is Ready to Arm:
    • Arm your system by pressing either Arm Away or Arm Stay
    • After several seconds, your status will update to Exit Delay In Progress
    • You will have 60 seconds before your alarm becomes active
  4. If your status is Not Ready to Arm:
    • Press Current Security Status
    • Check the status of each zone for open zones
    • If a zone is open, close the associated door/window and wait for the status to change to Ready to Arm
    • If you would like to arm the system without closing the zone, you can bypass the zone using the Bypass toggle then arm the system using the Arm Away or Arm Stay button

To disarm your system using STEWARD:

  1. Open the STEWARD app and locate the security tile
  2. Press Disarm
  3. A security keypad will pop up
  4. Enter your access code and press Enter/Disarm

If the system indicates a zone is open that you don’t think is open:

  1. Double check the zone to make sure it is closed
  2. Check the security contact for proper placement (contacts should be touching or nearly touching)
  3. Check open doors and windows in the area for security contacts – one zone may be associated with multiple security contacts
  4. Contact us for help using the Submit Request page located in the menu near the top of this page

Integration with STEWARD also enables incorporation of your security system into “scenes” that activate multiple devices at once. For example, you could set up a goodbye scene that turns off all your lights, locks your front door, closes your garage door, and arms your security system. Contact us using the Submit Request page located in the menu near the top of this page for more info.

Are you setting up your home automation system for the first time?

Continue on to Step 5: Learn about system upgrades »