My STEWARD tablet is not working

Having trouble with your STEWARD system? 
Try these two steps first:

Step 1: Shut down the STEWARD application and re-open it

  1. Click the “Running Apps” button
  2. Swipe the STEWARD app off the screen
  3. Re-open the STEWARD app

Step 2: Check to make sure that STEWARD is connected to the Internet

  1. Open your web browser on your STEWARD tablet
  2. If the Google homepage does not load, your tablet is not connected to the internet
  3. Check to make sure that other devices in your house can connect to the internet
  4. If other devices do not have internet, call CenturyLink at 866-872-0238
  5. If other devices have internet, make sure the bottom two ports on your CenturyLink modem are plugged in to your STEWARD media box

If you are still having trouble after attempting the two steps above, we’ll need to try a few other things: