STEWARD
Who should I contact for help with my STEWARD system?
Send us an email at help@lumierefiber.com or open a trouble ticket and we will do our best to take care of you.
Read MoreThe estimates for my utilities are incorrect
If you’re still having trouble, let’s open a support ticket.
Read MoreThe controls aren’t showing up on the cards in the STEWARD app
Clear the app data for the STEWARD app Navigate to the home screen of the STEWARD tablet (not the STEWARD app home screen) and click on the All Apps Button -> Settings -> Apps -> STEWARD -> Clear App Data After doing this you will need to re-open the STEWARD app and log back into…
Read MoreDevices in STEWARD are taking a long time to update or not updating at all
Clear the app data for the STEWARD app Navigate to the home screen of the STEWARD tablet (not the STEWARD app home screen) and click on the All Apps Button -> Settings -> Apps -> STEWARD -> Clear App Data After doing this you will need to re-open the STEWARD app and log back into…
Read MoreI’m using the correct login credentials, but STEWARD can’t connect to my home
If you’re still having trouble, let’s open a support ticket.
Read MoreI can’t control ANY of my devices from STEWARD
Clear the app data for the STEWARD app Navigate to the home screen of the STEWARD tablet (not the STEWARD app home screen) and click on the All Apps Button -> Settings -> Apps -> STEWARD -> Clear App Data After doing this you will need to re-open the STEWARD app and log back into…
Read MoreStill looking for answers?