Security
Security Video Gallery
Meet Lumiere — Sterling Ranch’s Technology Partner Meet Lumiere, the proud technology provider for Sterling Ranch. Lumiere is dedicated to providing the best technology experience to Sterling Ranch residents by consulting with Sterling Ranch on smart devices, installation of the physical fiber network that delivers internet to Sterling Ranch
Read MoreHow does my security system work with STEWARD?
Your security system is integrated with STEWARD. This allows you to arm and disarm your security system using your STEWARD tablet or remotely with your mobile devices. To arm your system using STEWARD: Open the STEWARD app and locate the security tile Check your system status If your status is Ready to Arm: Arm your…
Read MoreHow do I use my security system keypad?
Your security system has several modes of operation: armed away, armed stay, and disarmed. Armed Away: This mode activates all door sensors, window sensors & motion detectors. Activate this mode on your keypad by holding the “Away” button down for 1 second. Armed Stay: This mode activates door and window sensors only and will not activate the…
Read MoreDoes my home security system come with security monitoring?
Unless you have already signed up for security monitoring, your system is not connected to a monitoring service. Contact us to upgrade your system or learn more about our security monitoring recommendations.
Read MoreHow do I change my security system access code?
The first thing you will want to do is change your default access code. Your default access code can be found on a tag attached to your DSC Security Keypad. If you are not able to locate your default access code, submit a help request via the “Submit Request” page located in the menu. To…
Read MoreIs 24/7 security monitoring available?
Yes, 24/7 security monitoring is available. We recommend using our preferred partner, Jiggsa, for your security monitoring needs. Jiggsa has a proven track record and will work with the equipment you already have installed in your home. Contact us at help@lumierefiber.com if you would like to learn more.
Read MoreStill looking for answers?