Security

How does my security system work with STEWARD?

Your security system is integrated with STEWARD. This allows you to arm and disarm your security system using your STEWARD tablet or remotely with your mobile devices. To arm your system using STEWARD: Open the STEWARD app and locate the security tile Check your system status If your status is Ready to Arm: Arm your…

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How do I use my security system keypad?

Your security system has several modes of operation: armed away, armed stay, and disarmed. Armed Away: This mode activates all door sensors, window sensors & motion detectors. Activate this mode on your keypad by holding the “Away” button down for 1 second. Armed Stay: This mode activates door and window sensors only and will not activate the…

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How do I change my security system access code?

The first thing you will want to do is change your default access code. Your default access code can be found on a tag attached to your DSC Security Keypad. If you are not able to locate your default access code, submit a help request via the “Submit Request” page located in the menu. To…

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Is 24/7 security monitoring available?

Yes, 24/7 security monitoring is available. We recommend using our preferred partner, Jiggsa, for your security monitoring needs. Jiggsa has a proven track record and will work with the equipment you already have installed in your home. Contact us at help@lumierefiber.com if you would like to learn more.

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Can I add devices to my security system?

Yes, you can add as many DSC sensors as you like, including door contacts, window contacts, glass-break sensors, and more. In addition, STEWARD works with Hik-Vision security cameras to provide a top of the line solution for home surveillance. 

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What is included in the security system that comes with my home?

Every home in Sterling Ranch comes installed with a DSC security system that includes a keypad, three door contacts, a motion detector, and a siren. This system is connected to STEWARD, allowing you to arm and disarm your alarm straight from your STEWARD app whether you are at home, at work, or on the go.

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