Start by reviewing the help articles located under the Rachio category here. If you can’t resolve the issue on your own, Rachio has it’s own support website (https://support.rachio.com/hc/en-us) where you can submit a help ticket for issues with your device. If you have an issue you cannot solve through Rachio, open a support ticket here.Read More
Bummer! Let’s try a few things to get Rachio back online.Read More
Check that you can control your Rachio irrigation controller from the Rachio app on your mobile device If not, go to the Rachio support website athttps://support.rachio.com/hc/en-us Check that your Home Server is running properly Go to the web browser on your STEWARD tablet and navigate to find.homseer.com (this must be done from your STEWARD tablet)…Read More
If your Rachio is not showing up as a device in your STEWARD system, you can add it by taking the following steps: First, navigate to the back end of your STEWARD system On your tablet, open the web browser and navigate to find.homseer.com Click search -> a row should pop up with a few…Read More
Sterling Ranch approved landscapers are required to have Rachio training. Rachio allows you to share access with your landscaper so they can adjust your watering schedule remotely. If you would like to program your device on your own, please visit Rachio’s support website: https://support.rachio.com/hc/en-usRead More
For most homes in Sterling Ranch, a Rachio account has already been set up and connected. Upon move-in, you will need to verify your Rachio is running a watering schedule for your existing landscape: Download the Rachio app to your mobile device and log in to the app Log in using the username and password…Read More
We can certainly help you add functionality to your Sterling Ranch smart home! Click here to learn more about upgrades available and contact us for a technology consultation.Read More
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