Copper Labs Connection

Hi! Looking to reconnect your water meter via your Copper Labs device?

Your Copper Labs device is a critical component in the Sterling Ranch Community Authority Board’s water meter system.

We have developed several resources to help you reconnect your water meter:

  1. Troubleshooting Video
  2. Troubleshooting Step by Step Guide
  3. Link to Submit a Support Ticket

Start by watching the troubleshooting video below.


Still confused or unable to reconnect your device? Click the Start button below to launch the troubleshooting step by step guide.

If you go through these steps and are unable to reconnect your device, we will provide a link to submit a support ticket for additional help.