No, just my Rachio is not connecting

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  1. No, my wireless settings haven't changed

    No, just my Rachio is not connecting

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  2. No, just my Rachio is not connecting

    Try manually power cycling your controller. Unplug the power cord from your Rachio, wait 10 seconds, then plug it back in. Take note of the light code the controller is flashing.

    If that did not work, try the following steps:

    1. Attempt to troubleshoot yourself using resources on the Rachio Help Website: https://support.rachio.com/
    2. Call Rachio support at 1-844-472-2446 
      • DO NOT transfer ownership unless you can not get into your account using Sterling Ranch provided credentials
    3. If you have followed these steps with no success open a trouble ticket.

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