My other hardwired device is faster

  1. Hardwired connection is still slow

    My other device's Internet speed is much better

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  2. My other hardwired device is faster

    Sounds like the problem is with your personal device. Try restarting your personal device, then checking your Internet speed again. If that does not help, it is possible your personal device is old and cannot handle higher speeds, or has a physical hardware or software malfunction.