Power light is OFF

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  1. Power light is OFF

    If the power light is off, this indicates an issue with the router’s connection to the power outlet.

    • Make sure your modem is plugged in
    • Check your electrical breaker to make sure it has not been tripped

     

    If you’re not able to turn the router on, please open a support ticket.

    Still looking for answers?

    The easiest way to find answers or solve your problem is to use the search box below. You can also click here to return to the main help page.

    Explore the Help Section

    or get in touch with our team:

    Open a Support Ticket