More Help

restart

  1. Check for App

    Nope, I cannot find it

    change this answer

  2. Download App

    My app is asking me to sign in

    change this answer

  3. Setup App

    Retrieve Pin

    change this answer

  4. Retrieve Pin

    I got the pin

    change this answer

  5. Complete Setup

    Continue

    change this answer

  6. Update Connection

    Success

    change this answer

  7. Good Work

    I am stuck

    change this answer

  8. More Help

    Hmm, sounds like you have hit a wall. Submit a support ticket with Copper Labs using the following link: https://support.copperlabs.com/kb-tickets/new

    When submitting a ticket, please provide your home address in the description.

    Still looking for answers?

    The easiest way to find answers or solve your problem is to use the search box below. You can also click here to return to the main help page.

    Explore the Help Section

    or get in touch with our team:

    Open a Support Ticket