Good Work

restart

  1. Check for App

    Nope, I cannot find it

    change this answer

  2. Download App

    My app is asking me to sign in

    change this answer

  3. Setup App

    Retrieve Pin

    change this answer

  4. Retrieve Pin

    I got the pin

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  5. Complete Setup

    Continue

    change this answer

  6. Update Connection

    Success

    change this answer

  7. Good Work

    Your Copper devices should now be reconnected to the network.

    If you are still experiencing issues, click “I am stuck” below to submit a support ticket and our homeowner support team will help you out.

    Remember, if you change your WiFi username or password, you will need to re-update your WiFi settings within the Copper app.

Still looking for answers?

The easiest way to find answers or solve your problem is to use the search box below. You can also click here to return to the main help page.

Explore the Help Section

or get in touch with our team:

Open a Support Ticket