Copper Labs Connection

Hi! Looking to reconnect your water meter via your Copper Labs device?

Your Copper Labs device is a critical component in the Sterling Ranch Community Authority Board’s smart water metering system.

This troubleshooting tree will help you reconnect your Copper Labs device in a few simple steps. If you go through these steps and are unable to reconnect your device, we will provide you a link to submit a support ticket for additional help.

Click the Start button below to get started.

Still looking for answers?

The easiest way to find answers or solve your problem is to use the search box below. You can also click here to return to the main help page.

Explore the Help Section

or get in touch with our team:

Open a Support Ticket